Warranty claims are great example of a business process where a web application goes a long way. A lot of companies still handle warranty claims via phone, email, and contact forms. These are manual methods that get the job done, but we’ve process has a lot of waste and can be significantly improved. Every time that we’ve implemented a warranty claims management system, we’ve seen a marked increase in customer sastisfaction levels and a major reduction in workload for your employees that are handling the claims. This keeps your customers happy and frees up your staff to do other things.
All of our Warranty Claims Management Systems (WCMS) are highly unique to each client of ours, but we’ve put years into developing this kind of software, and have put together a product sheet that will give you an idea of the kinds of things we’ve done thus far. If you think your company can benefit from such a system, we encourage you to check out the product specification sheet. And, as always, you can ring us any time at 503-568-1881.